Privacy Policy for FINA Digital Financial Services

At FINA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, ensuring compliance with applicable data protection regulations and providing transparency about our data handling practices.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and financial account details.
Transaction Information: Details about transactions you carry out using our services, including transaction amounts, dates, and recipients.
Technical Information: Data collected from your use of our digital platforms, such as IP addresses, browser types, and device information.
Usage Information: Information about how you use our services, including interaction data and preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

Process transactions and manage your account.
Provide customer support and respond to inquiries.
Enhance the security and functionality of our services.
Send you updates, notifications, and promotional materials, if you have opted in to receive them.
Conduct research and analysis to improve our services and develop new features.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and customer support.
Legal Requirements: Authorities when required by law or to protect our legal rights and interests.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security assessments. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain types of data processing. To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the date at the top of this page.

Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us via the contact details provided on our Application or official website. Our dedicated customer service team is available to assist you with any issues or inquiries.